Penerimaan Sistem Aplikasi Pegadaian Syariah Digital dalam Proses Transaksi Nasabah
Main Article Content
Abstract
This article aims to discuss the acceptance of digital Islamic pawnshop application systems in customer transaction processes. The use of digital applications in pawnshop services is a new thing in the application of information technology. Pegadaian as a non-banking financial institution is also required to improve in order to be able to keep abreast of developments in digital technology in the financial sector. Sharia principles are applied in the pawnshop system by applying the rahn principle in the pawn contract. Respondents in this study amounted to 112 people who were taken by the convenience sampling method. As many as 74.77% of research respondents said they had heard of the Digital Sharia Pawnshop Application and as many as 61.26% said they had used it. The results of the study show that apart from the compatibility and self-efficacy aspects, all research variables influence the desire of pawnshop customers to use the Digital Sharia Pawnshop Application.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Agarwal, R., and Karahanna, E. (2000). Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage. MIS Quarterly, 24(4), 665. https://doi.org/10.2307/3250951
Andersson, G. (2018). Internet interventions: Past, present and future. Internet Interventions, 12, 181–188. https://doi.org/10.1016/j.invent.2018.03.008
Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191–215. https://doi.org/10.1037/0033-295X.84.2.191
Baraldi, E., and Nadin, G. (2006). The challenges in digitalising business relationships. The construction of an IT infrastructure for a textile-related business network. Technovation, 26(10), 1111–1126. https://doi.org/10.1016/j.technovation.2005.09.016
Clapp, J., and Ruder, S.-L. (2020). Precision Technologies for Agriculture: Digital Farming, Gene-Edited Crops, and the Politics of Sustainability. Global Environmental Politics, 20(3), 49–69. https://doi.org/10.1162/glep_a_00566
Csikszentmihalyi, M. (1975). Beyond Boredom and Anxiety. Washingtone: Jossey-Bass Publishers.
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319. https://doi.org/10.2307/249008
Fishbein, M., and Ajzen, I. (1975). Belief, Attitude, Intention and Behaviour: An Introduction to Theory and Research. Boston: Reading, MA: Addison-Wesley.
Horlacher, A., and Hess, T. (2016). What Does a Chief Digital Officer Do? Managerial Tasks and Roles of a New C-Level Position in the Context of Digital Transformation. 2016 49th Hawaii International Conference on System Sciences (HICSS), 5126–5135. IEEE. https://doi.org/10.1109/HICSS.2016.634
Jin, S. V., Muqaddam, A., and Ryu, E. (2019). Instafamous and social media influencer marketing. Marketing Intelligence & Planning, 37(5), 567–579. https://doi.org/10.1108/MIP-09-2018-0375
Klimecka-Tatar, D., Ingaldi, M., and Obrecht, M. (2021). Sustainable Developement in Logistic – A Strategy for Management in Terms of Green Transport. Management Systems in Production Engineering, 29(2), 91–96. https://doi.org/10.2478/mspe-2021-0012
Rahimi, B., Nadri, H., Lotfnezhad Afshar, H., and Timpka, T. (2018). A Systematic Review of the Technology Acceptance Model in Health Informatics. Applied Clinical Informatics, 09(03), 604–634. https://doi.org/10.1055/s-0038-1668091
Rahman, A., Zulaiha, R., Fahmi, and Sari, G. M. (2020). Proceedings of the International Conference on Educational Assessment and Policy (ICEAP 2020). Development of a Semi-Online Application to Support Indonesian Student Competencies Assessment (AKSI). https://doi.org/10.2991/assehr.k.210423.064
Rijswijk, K., Klerkx, L., Bacco, M., Bartolini, F., Bulten, E., Debruyne, L., … Brunori, G. (2021). Digital transformation of agriculture and rural areas: A socio-cyber-physical system framework to support responsibilisation. Journal of Rural Studies, 85, 79–90. https://doi.org/10.1016/j.jrurstud.2021.05.003
Rogers, E. M. (1969). Diffusion of innovations. New York: The Free Press.
Rosenbaum, D., Mama, Y., and Algom, D. (2017). Stand by Your Stroop: Standing Up Enhances Selective Attention and Cognitive Control. Psychological Science, 28(12), 1864–1867. https://doi.org/10.1177/0956797617721270
Srai, J. S., and Lorentz, H. (2019). Developing design principles for the digitalisation of purchasing and supply management. Journal of Purchasing and Supply Management, 25(1), 78–98. https://doi.org/10.1016/j.pursup.2018.07.001
Tilson, D., Lyytinen, K., and Sørensen, C. (2010). Research Commentary Digital Infrastructures: The Missing IS Research Agenda. Information Systems Research, 21(4), 748–759. https://doi.org/10.1287/isre.1100.0318
Venkatesh, V., and Davis, F. D. (2000). A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46(2), 186–204. https://doi.org/10.1287/mnsc.46.2.186.11926
Zavolokina, L., Dolata, M., and Schwabe, G. (2016). The FinTech phenomenon: antecedents of financial innovation perceived by the popular press. Financial Innovation, 2(1), 16. https://doi.org/10.1186/s40854-016-0036-7